The Organization

Corporate Services

To help DCC deliver services, the Corporate Services group at the Corporation’s head office in Ottawa provides support services to the entire organization and contract financial administration services to the client. These services include human resources, finance and accounting, information technology, communications and administration services.

The Corporation’s significant growth in recent years has presented the Corporate Services group with many challenges in building and maintaining adequate infrastructure to handle the growing demand for support services. The group has met these challenges by building a strong and dedicated team of employees, technicians and professionals from a variety of disciplines. The group has also invested in such things as new office space, information systems and technologies, administrative tools, and office equipment to meet changing and growing business requirements. In addition, the Corporate Services group has put in place business and operational policies and practices to create an effective internal control system that safeguards corporate assets, and supports employees and service delivery.

Employees

DCC’s chief asset is its people, and its corporate success is built on employee ability and commitment. One of DCC’s strengths is its dedicated workforce of professional, technical and administrative people. Other specialists in finance, human resources, information technology, communications and administration support the operations workforce.

At year-end, DCC had 778 employees, an increase of 28% from the end of 2007–08.

In 2008–09, 20 employees marked 10 years of service with DCC, seven employees marked 20 years of service, five employees marked 25 years of service and three employees marked 30 years of service.

DCC’s internal career development practices helped 121 employees advance their careers through promotions, transfers, relocations and acting assignments during the past year. Twenty-one employees volunteered for foreign deployment in Afghanistan and northern assignments for DEW Line projects. DCC and DND benefit from the transfer of skills between operating locations as employees hone their skills and test themselves. Through this interchange, DCC expands its collective base of knowledge and experience.

National Awards 2008–2009

DCC proudly recognizes the contributions of all employees to the Corporation’s success. The National Awards program, in particular, is a celebration of the very best accomplishments of the men and women who drive DCC forward.

The President’s Award is presented annually to the employee who has consistently demonstrated outstanding service to the Corporation. This year’s recipient is Tony Ambrosio, Western Region.

The Service Development Award recognizes employees whose actions best contribute to the development or promotion of client services and the service delivery team. Linda Newton, National Operations Group, Ottawa, is this year’s recipient.

The Corporation presents its Customer Satisfaction Award to the employee who has consistently provided exemplary customer service over the years. This year’s recipient is Gerry Gardiner, Ontario Region.

The Service Innovation Award recognizes employees who deliver innovative, value-added solutions to DCC’s clients. The recipient of this year’s award is David Pottle, Atlantic Region.

The Robert Graham Memorial Award is presented to the employee who makes a special contribution to the improvement of workplace safety or environmental protection. Susan Low, Western Region, is the 2008–09 recipient.

President’s Award recipient, Tony Ambrosio, with Linda Newton winner of the Service Development Award.		Susan Low, recipient of the Robert Graham Memorial Award with David Pottle, Service Innovation Award winner. Absent: Gerry Gardiner, Customer Satisfaction Award recipient.

General Service Medal
The General Service Medal is awarded to Canadian citizens, other than members of the CF, who deploy outside of Canada to provide direct, full-time support to operations in the presence of an armed enemy.

DCC is proud of its employees who accept the challenge of serving Canada and DND’s deployed operations. In 2008–09, the following 11 employees received the General Service Medal for serving in Kandahar, Afghanistan, in support of Operation Athena:

Marcy Burton Wanda Deong Chris Dziepak Judy Elliott Peter Garieri Susan Guelpa

Scott Hall Chuck Jones Dan Munroe Patricia O’Donnell Tim Summers