Responding, Evolving, Developing

1. Responding: Meeting client expectations

DCC was established in 1951 to assist in the building of national defence infrastructure. Today, DCC does much more than simply administer construction services. DCC contracts for, manages, maintains and decommissions facilities, and delivers a host of specialized, professional services in support of DND’s operations here in Canada and abroad. Continuous improvement in its operations allows DCC to maintain a high level of client satisfaction.

2. Evolving: Delivering service efficiently

As DCC service offerings have evolved, so too has its organizational structure. Before, standards in service delivery differed from region to region . Now the client has access to the same quality, responsiveness and consistency of service across Canada . DCC’s service delivery model allows for added value and innovative solutions that meet client requirements.

3. Developing: Improving employee capability

At the core of DCC’s capabilities is its team of employees. The expertise, commitment and values each individual brings to this Corporation every day drive DCC forward. The goal is to develop and maintain a skilled and professional workforce, and position DCC as a model employer. DCC employees are the Corporation’s chief asset.